Shipping & Delivery

Your order’s journey involves clear roles — here’s how Linenforher and you each contribute to smooth, timely delivery.

We Process & Ship — Fast

We begin processing your order immediately after payment clears. All orders ship directly from our warehouse. Once your order enters warehouse processing, no changes or cancellations are possible — including modifications to size, color, or shipping address. Packed or shipped orders cannot be altered or canceled under any circumstance. During holidays and sale seasons, processing may take longer than usual.

We Confirm — Automatically

As soon as your order ships, we send a shipping confirmation email containing full tracking details. This notification is generated automatically — no action is required on your part.

You Track — Actively

You are fully responsible for monitoring your shipment’s progress. That includes: - Checking tracking status regularly, - Responding promptly to requests from customs or the courier (e.g., ID verification, duty prepayment, or document submission). If your package is returned to sender or marked “unsuccessful delivery” due to inaction on your part — such as missed pickup windows, unsubmitted customs forms, or failure to respond to courier notifications — no refund or free replacement will be issued.

You Clear — Independently

Import taxes, duties, and customs fees may apply when your parcel arrives in your destination country. These charges are assessed and collected by your local customs authority — not Linenforher. You, as the recipient, bear full financial and procedural responsibility for clearing the shipment. We do not cover, advance, or reimburse these costs. You must also verify whether your country restricts or prohibits any items in your order. Linenforher is not liable if local postal regulations prevent delivery or result in seizure, rejection, or destruction of your package.

You Pay — In USD

All transactions are processed exclusively in US Dollars (USD), regardless of how prices appear on-screen. Final charges are settled via PayPal or Stripe. If your credit card account uses a currency other than USD, your bank or card issuer may apply its own exchange rate and charge foreign transaction fees. Linenforher does not control, influence, or absorb those fees.

We Both Manage — Timing & Delivery Method

Delivery is handled by your local postal service or regional courier — not Linenforher. Most orders arrive through standard postal mail. If no one is available at the delivery address, a notice card will be left with instructions for collection. Estimated delivery times depend on carrier performance, destination location, and local infrastructure — not on Linenforher’s internal operations.

What Happens If Things Go Off Track

- If your order hasn’t shipped within 3 business days of payment (excluding holidays and sale periods), contact us right away. - If customs holds your package, delays are outside our control — but we’ll provide documentation upon request. - If your tracking shows “delivered” yet you haven’t received it, notify your local carrier first; then reach out to us with proof of non-receipt. - If an error originates with Linenforher — such as wrong item shipped or missing contents — we’ll resolve it promptly at our expense. Questions? Contact [email protected] — we’ll help clarify what applies to your specific order.